Quality That Cares
Max Q. Cleaning provides quality commercial cleaning and janitorial services to all industries in the five boroughs of New York City, Long Island, and northern New Jersey. Our commercial clients range in size from small businesses to Fortune 500 companies. We work closely with all of our customers to create a customized cleaning schedule that enables us to best clean and maintain their facilities with minimal disruption at a competitive price.
Established commercial cleaners since 2003, Max Q. Cleaning has the resources to meet all of your cleaning needs. As an independently owned business not associated with a franchise, we are able to adequately care for our clients, and give them the personal attention that they desire. Max Q. Cleaning continually demonstrates an optimal level of hard work, integrity and outstanding customer service in such a way as to exceed client expectations. We are dedicated and committed to a higher standard of service and a healthier working environment. As such, we have created a unique business model, based on single source responsibility and quality assurance programs, which allows us to provide our clients the highest level of service possible.
Customized Service Plans
We understand that each industry is unique and has specific needs. In order to meet these needs, we customize each commercial cleaning agreement to provide cost-effective commercial cleaning to your facility. The process of designing a customized service plan includes:
Established commercial cleaners since 2003, Max Q. Cleaning has the resources to meet all of your cleaning needs. As an independently owned business not associated with a franchise, we are able to adequately care for our clients, and give them the personal attention that they desire. Max Q. Cleaning continually demonstrates an optimal level of hard work, integrity and outstanding customer service in such a way as to exceed client expectations. We are dedicated and committed to a higher standard of service and a healthier working environment. As such, we have created a unique business model, based on single source responsibility and quality assurance programs, which allows us to provide our clients the highest level of service possible.
Customized Service Plans
We understand that each industry is unique and has specific needs. In order to meet these needs, we customize each commercial cleaning agreement to provide cost-effective commercial cleaning to your facility. The process of designing a customized service plan includes:
- Assessment: A walk-through to define the scope of commercial cleaning work
- Proposed Solutions: A customized service plan designed specifically for your facility
- Implementation: Worry-free transition
- Quality Assurance Program: Ongoing monitoring to ensure high standards of service
Outstanding Customer Service
We offer single-source responsibility and customer service—you’ll know who is in charge of your account with Max Q. Cleaning and can call on them directly and around the clock. You’ll never get the run-around from our staff. From account setup to service delivery and quality assurance follow-ups, each client works directly with a single Max Q. Cleaning Account Manager.
Each of our Account Managers will work to retain your business, making sure our cleaning services are up to your expectations and satisfaction. We keep ourselves accountable to clients, using this as a motivation to drive our high performance and cultivate long-lasting client relationships. Max Q. Cleaning is a small business—not a franchise—so you can feel good about using a local cleaning company that is familiar with the needs of its customers in New York and beyond.
Quality Assurance
Regular client visits and on-site management are central to the quality assurance program at Max Q. Cleaning. The on-site manager representative oversees the facility and commercial cleaning services to ensure they are up to our high standards.
Aspects of our quality assurance program include:
- Monitoring
- Reporting
- Resolution
- Logbooks
- Recorded Evaluations
- Scheduled Walk-throughs
Our Commercial Cleaning Training and Qualifications
We value the security and safety of our clients and their facilities. As such, all of our employees undergo a background screening prior to the beginning of their training program.
Each Max Q. Cleaning employee completes a thorough training program followed by continuous education focused on his or her field of expertise. Our team of experts includes commercial cleaners trained and qualified to provide both general, ongoing cleaning and focused services like window washing, carpet cleaning and more.
Contact us today to get your free no-hassle quote!